At Rogue Crafting Co., each item is carefully handcrafted with attention to detail and quality. Due to the personalized and handmade nature of our products, we do not offer refunds or exchanges for non-defective items. Please review your order details carefully before purchasing. If you receive a defective or damaged item, contact us within 7 days of receipt with clear photos and a description of the issue. We may offer a replacement or refund for defective or damaged items. Custom or personalized items cannot be returned or exchanged unless defective or damaged. For any questions or concerns, please reach out to us at roguecraftingco@gmail.com.